Effective date: 11 December 2025
Website: https://lab99.eu
Controller: LAB99, Ventspils iela 60-68, Rīga, LV-1046, Latvia
Contact email: [email protected]
This Cookie Policy explains how LAB99 (“we”, “us”, “our”) uses cookies and similar technologies on our website https://lab99.eu (the “Website”), which offers natural cosmetic and skincare products to customers in the EU/EEA. As an EU-based business, our use of cookies is subject to the General Data Protection Regulation (GDPR) and the ePrivacy Directive (“EU Cookie Law”), which require transparency and, for most non-essential cookies, your prior consent.
By clicking “Accept” on our cookie banner or adjusting your preferences, you consent to the use of cookies as described in this policy, unless you have disabled them in your browser or via our preference tools.
1. What are cookies?
Cookies are small text files that are placed on your device (such as your computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work or work more efficiently, and to provide information to site owners.
Cookies can be:
- Session cookies – deleted when you close your browser.
- Persistent cookies – stored for a defined period or until you delete them.
- First-party cookies – set by the website you are visiting.
- Third-party cookies – set by another domain (for example, analytics or advertising providers).
Similar technologies (such as pixels, tags, local storage, SDKs and tracking scripts) may also be used for the same purposes and are treated as “cookies” in this policy.
2. How we use cookies
We use cookies and similar technologies on the Website for the following purposes:
- To operate the Website and online shop (for example, to remember your cart and login session).
- To remember your preferences (such as language, currency and consent choices).
- To understand how visitors use the Website so that we can improve content, products and user experience.
- To provide personalized offers, marketing communications and measure the performance of our campaigns.
Under EU law, strictly necessary cookies that are essential to deliver a service you have requested (such as remembering the contents of your shopping cart) may be used without your prior consent, while other cookies generally require your explicit, informed, opt-in consent.
3. Legal basis for using cookies
Where cookies collect personal data, we rely on the following legal bases under the GDPR:
- Strictly necessary cookies:
Processed on the basis of Article 6(1)(b) GDPR (performance of a contract or steps prior to entering into a contract) and/or Article 6(1)(f) GDPR (our legitimate interests in providing a secure and functional Website), insofar as these interests are not overridden by your rights and freedoms. - Preference, analytics and marketing cookies:
Processed on the basis of your consent under Article 6(1)(a) GDPR and Article 5(3) of the ePrivacy Directive. You can withdraw your consent at any time via our cookie banner/settings or by changing your browser settings.
4. Types of cookies we use
4.1 Strictly necessary cookies
These cookies are essential for the operation of the Website and the online store. Without them, basic features such as page navigation, secure areas, and the checkout process would not work properly. They also help us maintain the security and integrity of the site (for example, by preventing fraudulent logins or abuse of accounts).
Examples of strictly necessary functions may include:
- Keeping items in your shopping cart as you browse the site.
- Processing your orders and payments.
- Managing user login and account sessions.
- Managing your consent choices for cookies.
These cookies cannot be disabled via our cookie banner but can be blocked in your browser (which may prevent the site from working correctly).
4.2 Preference (functional) cookies
Preference cookies enable the Website to remember information that changes how the site behaves or looks, such as your:
- Language or region
- Preferred currency
- Previously chosen settings (e.g. cookie preferences)
If you disable these cookies, certain features of the Website may not work as intended, and you may need to re-enter your preferences each time you visit.
4.3 Performance & analytics cookies
These cookies help us understand how visitors interact with the Website by collecting information such as:
- Which pages are visited and how often
- How visitors arrived on the Website (for example, from a search engine or advertisement)
- General usage patterns and error messages
We typically use these cookies through third-party analytics providers (for example, tools similar to Google Analytics) to generate aggregated statistics and improve our content, navigation and product offering. These cookies are set only with your consent and are used in a way that does not allow us to directly identify you, except in limited cases where additional data is combined.
4.4 Marketing & advertising cookies
Marketing cookies may be used to:
- Show you relevant ads for our products on other websites or social networks.
- Limit how often you see a particular advertisement.
- Measure the effectiveness of our marketing campaigns.
- Build audiences or segments of users with similar interests (for example, people interested in specific natural cosmetics or skincare products).
These cookies are usually set via our Website by advertising partners, social media platforms or other third parties. They may track your browsing across different websites and build a profile of your interests.
These cookies are only placed on your device if you provide consent through our cookie banner/settings.
5. Third-party cookies
We may work with third-party providers that place cookies and similar technologies on your device when you visit the Website. These third parties can include, for example:
- Website analytics providers.
- Advertising and social media platforms.
- Payment and security service providers supporting our online shop.
These third-party providers may process your data in accordance with their own privacy and cookie policies. We encourage you to review their notices for more information about how they use cookies and personal data.
6. Cookie details
Because the cookies used on the Website can change over time (for example, when we add new services or vendors), we maintain an up-to-date list of cookies and providers internally and/or within our consent tool.
Before publishing this policy, please make sure to:
- Identify all cookies and similar technologies used on https://lab99.eu (including those set by plugins, embedded content, analytics, and advertising tools).
- For each cookie, document at least: name, provider, purpose, type (first/third-party), category (necessary/analytics/marketing), and retention period.
You may optionally display this information in a table within this section or in a separate “Cookie Settings” page linked from the cookie banner.
7. Managing and withdrawing your consent
7.1 Using our cookie banner or settings
When you first visit the Website, you will see a cookie banner or pop-up that allows you to:
- Accept all non-essential cookies.
- Reject non-essential cookies.
- Customize your choices by cookie category (where available).
You can change or withdraw your consent at any time by revisiting the banner or cookie settings link (for example, in the footer of the Website).
7.2 Browser settings
Most web browsers allow you to manage cookies through their settings, including:
- Blocking all cookies.
- Blocking cookies from specific sites.
- Deleting existing cookies from your device.
If you choose to block cookies, some features of the Website (especially the shopping cart or checkout) may not function properly.
How to manage cookies in common browsers can be found in their help sections (for example: Chrome, Firefox, Safari, Edge). Lab99
8. Data retention
The storage duration of cookies varies depending on their purpose:
- Session cookies are deleted when you close your browser.
- Persistent cookies remain on your device for the period specified in the cookie settings or until you delete them.
We strive to limit cookie lifetimes to what is strictly necessary for the purposes described in this policy and in line with regulatory guidance on EU cookie compliance and proportionality.
9. Relationship with our Privacy Policy
This Cookie Policy works together with our Privacy Policy, which provides more detail on how we process personal data, your rights under the GDPR (such as the right of access, erasure and objection) and how to exercise those rights.
Please read both documents to fully understand how we handle your personal data.
10. Changes to this Cookie Policy
We may update this Cookie Policy from time to time, for example to reflect:
- Changes in the cookies or technologies we use.
- New legal or regulatory requirements.
- Updates to our products, services or business.
Any changes will be posted on this page with an updated “Effective date” at the top. Where required by law, we will ask for your consent again for material changes that affect how non-essential cookies are used.
11. Contact us
If you have any questions or concerns about our use of cookies or this Cookie Policy, you can contact us at:
LAB99
Ventspils iela 60-68
Rīga, LV-1046
Latvia
Email: [email protected]